How do we contact the Service Desk?

Email

Please send us an email to to open a ticket:

Email: helpdesk@michener.ca

Hours of Operation: Monday to Friday, 8AM to 5PM

Chat

You can chat with us during business hours by clicking the blue chat bubble icon in the bottom right corner of your screen:

Hours of Operation: Monday to Friday, 8AM to 5PM

After business hours or if Service Desk staff is unavailable, this option will instead allow you to open a ticket which will be attended to at our next availability.

Phone

For quick support & urgent issues, you can reach us by phone:

Internal: x3369
External: 416-596-3101 x3369
Toll-Free: 1-800-387-9066 x3369

Hours of Operation: Monday to Friday, 8AM to 5PM

In Person

Due to COVID-19, we no longer offer an in-person support option.