How to Change Webmail MFA Method – The Michener Institute Helpdesk

This article covers:

Logging into Office365 Portal

Step 1 - Log into Office 365 Portal at portal.office.com with your Michener email & password.

Step 2 - Click your initials or photo on the upper-right corner and click "My account"

Step 3 - Under Security info, click "UPDATE INFO >". (You may be prompt to authenticate yourself.)

Step 1 - On the Security Info page, Default sign-in method: indicates your current MFA sign-in method.

Step 1 - In the Security Info page, click "Change" next to Default sign-in method:

In the pop-up drop down menu, choose 1 out of 4 authentication methods available.

NOTE: If you are using Michener VPN, "Microsoft Authenticator - notification" is the only currently supported method.

If you are using Michener Remote Desktop, "Microsoft Authenticator - notification" or "Phone - call" are the only supported methods.

NOTE: If a method does not appear on the drop down list, you will have to add the method. To do so, click "+ Add method".

Step 2 - Complete and fill in any necessary information required. Click "Save". You will be asked to authenticate your account.

Step 1 - To Add a new MFA method, click "+ Add method" and follow the instructions on the screen.

To add your mobile device, click here for instructions:

How to setup and use Microsoft Authenticator App: