Instructions & How-To's

Zoom

• Adding Alternative Hosts on Zoom
• Setting up Zoom Client - Windows
• Setting up Zoom Client - MacOS
• Zoom Installation - iOS Devices
• Zoom Installation - Android Devices
• Zoom Web Access

Working Remotely

• Laptop Limitations and Restrictions
• Remote Access - Checklist & Best Practices
• Remote Resources and Working From Home
• Remote Desktop Slowdown - Best Practices
• Using Microsoft Teams Meetings - Scheduling, Joining & Calling

Microsoft Office

• Microsoft Office Installation - Windows
• Microsoft Office Installation - macOS
• Accepting Invites to External Sharepoint Sites
• Switch contexts between UHN and Michener on Teams
• Microsoft Office Installation - iOS Devices
• Microsoft Office Installation - Android Devices

Outlook

• Updating your Outlook Profile
• Outlook For Microsoft 365 Basics
• Outlook 2016 Basics
• Outlook: Setup Automatic Replies
• Adding a UHN Email Account to Outlook
• Deleting Cached Addresses from Outlook

See all 7 articles

Webmail

• Changing Your Expired Password via Webmail
• Webmail Login Instructions
• Webmail: How to Forward Emails
• Webmail: How to Open Another Mailbox

Windows 10

• Getting Started with Windows 10
• Setting Up Your Outlook for Microsoft 365
• Setting Up Your Outlook 2016
• Projecting Your Screen
• Change File Explorer to Launch This PC
• Changing Your Desktop Wallpaper

Office 365

• SharePoint - Tip Sheet
• Microsoft Stream - Tip Sheet
• Accessing OneDrive & Adding Files

Email Setup

• Setting Up MFA Authentication with Microsoft Authenticator App
• How to Change Webmail MFA Method
• MFA Setup for Webmail
• iPhone & iPad Email Setup
• Android Email Setup

WiFi

• Android - Generic/Stock Devices
• Android - Google Pixel/Android 11+
• Android - Samsung Devices
• iOS
• macOS
• Windows 10

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Accounts

• Logging into the Blackboard App for Students (Returning Full-Time Program & Continuing Education Students)
• Logging into the Blackboard App for Students (1st Year Full-Time Program Students)
• New User Onboarding
• Setting up Password Recovery
• Resetting Your Forgotten Password
• Resetting your Passwords

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Computers

• Computer Audio Devices (Windows 10)
• Set Your Default Printer
• Computer Audio Devices

Printing at Michener

• Setting Up a PayPal Account

Other

• Using the Boardroom (Room 543) Equipment
• Quick Tip Sheet for Remote Instructors
• Connecting to UHN Corporate Resources
• Using the Crestron Interface in the Board Room

Browser Help

• Clearing your Browser Cache
• Enabling Plugins in Windows Browsers

Phone System

• Mitel Connect
• Mitel Desk Phones
• Mitel Voicemail - Quick Reference Guide

Remote Desktop

• Remote Desktop - Windows
• Remote Desktop - Mac
• Remote Desktop - Common Issues

VPN

• Staff - Setting up the Michener VPN - Windows
• Staff - Setting up the Michener VPN - macOS
• Students - Setting up the Michener VPN - Windows
• Students - Setting up the Michener VPN - macOS
• Accessing RayStation via the Michener VPN
• Accessing the Coral RIS/PACS via the Michener VPN

See all 7 articles