This article covers the following:
Note: Please be aware that this feature is newly provided by Microsoft, and you may experience some inconsistencies across platforms when using it such as difficulty automatically joining UHN meetings on Windows/Mac devices, among other issues that have been noted during testing.
If you do not see UHN Guest on Teams, it may take up to 48 hours after accepting the invitation for it to appear. You may have to fully quit and/or sign out of Teams and reopen for the changes to take effect. If you are still having issues after waiting the full 48 hours after accepting the invite and attempting the previous troubleshooting, or you are experiencing any additional problems, please contact the Michener Helpdesk by emailing helpdesk@michener.ca or by phone at 416-596-3101 x3369.
Accept invitation from UHN
Step 1 - Login into https://outlook.office.com/ or open the Outlook desktop client.
Step 2 - You may have received a UHN Invitation e-mail that should look similar to the following screenshot below. Click "Accept invitation" to proceed. Note: For security reasons, please ensure the correct organization is UHN.
Step 3 - Upon accepting invitation, you may see the following window below. Click "Accept" to proceed to https://portal.office.com. Accepting these permissions will grant you guest access to UHN resources.
Windows
Step 1 - Launch Microsoft teams from your desktop.
Step 2- After accepting the invitation, on the top right-hand corner, a drop down menu will appear to switch between Michener and UHN (Guest), Switch to UHN Guest. Note: It may take up to 48 hours to appear for this option to appear.
Step 3 - You should be now connected to UHN on Teams: see screenshot below. To switch back to Michener, simply click the drop down menu again and select The Michener Institute.
MacOS
Step 1 - Launch Microsoft teams from Finder or Launchpad.
Step 2- After accepting the invitation, on the top right-hand corner, a drop down menu will appear to switch between Michener and UHN (Guest), Switch to UHN Guest. Note: It may take up to 48 hours to appear for this option to appear.
Step 3 - You should be now connected to UHN on Teams: see screenshot below. To switch back to Michener, simply click the drop down menu again and select The Michener Institute.
iOS
Step 1 - Download Microsoft Teams from the app store. Once you have downloaded the application, tap to launch.
Step 2 - Press " ≡ " to expand the menu, at the bottom you should see your Michener account & UHN Guest account. Tap "UHN (Guest)" to sign into that account.
Step 3 - You are now successfully signed into UHN Guest on Teams.
Android
Step 1 - Download Microsoft Teams from the play store. Once you have downloaded the application, tap to open.
Step 2 - Press " ≡ " to expand the menu, at the bottom you should see your Michener account & UHN Guest account. Tap "UHN (Guest)" to sign into that account.
Step 3 - You are now successfully signed into UHN Guest on Teams.
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